Possibly the worst customer service experience ever. No live on line support only robots, takes at least a day to reply ,if you get a reply!. Continuous problems with billing and subscription levels. If you do get a reply, the customer service staff do not know how to solve the problem and you are back to square 1 again. This has been over 1 month and still not resolved! The web app knows im in indonesia at the Pro max plan is 999,000IDR it will not let me upgrade to pro or pro max, the iphone app is wanting to charge me $349 and im living and working in indonesia and not using a VPN. Worst service ever... Anyone know a work around like an alternative app ?
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