photoroom.com

1.4
1.4 Based on 111 reviews

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Denise Corklin
Don’t…UPGRADES ARE AWFUL & CUSTOMER SERVICE WONT FIX AFTER WEEKS OF COMMUNICATION

Don’t! It’s changed for the WORSE, A new pop-up has begun appearing every few seconds on the program. Even when I am writing to customer support the pop-up pops up. The pop-up is asking you to share a photo so it absolutely has nothing to do with me writing to customer support. I have been asking for 2 to 3 weeks now for them to eliminate this constant pop-up. If you hear how many times I say pop-up that’s about how often pop-up popped up on your photos as you’re trying to work.Also, the functionality has changed drastically within the last couple of weeks. I have been a paid subscriber for about four years. And now everything has changed within the last couple of weeks. They have removed the light button that allows you to quickly put additional light on your photos. That button is gone.They have changed the slide bars for adjusting various elements, such as saturation, warmth, brightness, shadows, etc., so that if you do not move your finger in a perfect, perfect, perfect linear line the entire adjust system closes itself. That means you cannot look away from the button and you have to be absolutely perfectly straight in your movement. It did not used to be this way.They did add new text features allowing for more fonts, but even this they have made more difficult. You now have to backspace letter by letter each of the characters in the example of the font before you can start to type your message using the new font. This is senseless And again an issue that I have been asking them to eliminate. It would be really nice if they would just allow you to type in your message and not have their example always in the way.Again, I have been using this app as a paid subscriber for almost 4 years now maybe five maybe six I don’t even know but I’ve been on for a very long time. The app has absolutely tanked in functionality. I am looking for a new app.

1
Date of experience: Aug 05, 2025

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