photoroom.com

1.4
1.4 Based on 111 reviews

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Arliss Bryant
SCAM greed kills the goose that laid the golden egg

Believe the bad reviews !I have been a yearly subscriber for several years. Although I have been experiencing more issues with it crashing and performing very poorly with AI prompts such as misspelling and not correcting when prompted as well as adding a photoroom handle to the end of each file name even when opted out. Customer service is basically non existent and is probably run by their crappy AI so do not expect any real help unless you are looking for a new robot friend. My pro plan auto-renewed less than a month ago, and now I am blocked with no warning from access to features that I have always had included and have to pay extra for each generation performed sometimes it take 100 tries to get a usable generation. Greed has destroyed Photoroom. It is unethical to sell a yearly subscription and then change to pay per play (even if they are not usable) AFTER you have already been paid. I would contact support but they obviously don't care about customers after they have your money. Save yourself alot of frustration and avoid Photoroom! I suspect there is a class action suit waiting to happen with these sales tactics. The reviews are accurate this is a bait and switch scam. Not addressing paying customers legitimate complaints is exactly how you get yourself cancelled. It will be hard to attract new customers when they can see all these reviews from long term paying customers that are rightfully angry. Work on customer retention and making the product work properly first, this has to be the most poorly planned model shift ever attempted. Did they really think nobody would say anything. Maybe ask AI how to stop all the bad reviews and then listen to it's advice. Still considering signing up for photoroom? DO NOT THINK IT WILL WORK OUT BETTER FOR YOU than the 75% of 1 star reviews from those who have slapped down money on the barrel head.Sadly nothing but disappointment awaits old chum?

1
Date of experience: Sep 20, 2025

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