photoroom.com

1.4
1.4 Based on 111 reviews

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Jeremiah Brooks
Can't Find My Cutouts Anymore!

While creating images, I can no longer locate my cutouts under the 'Insert' option. Where has that feature gone? The only way I can access my cutouts now is through the main menu under the 'Brand' option, but that doesn't help when I can't incorporate them into my images! This app had been fantastic for my needs until recently. I discovered this issue on the 23rd of last month, but I know others had been facing it even earlier, with some users reporting problems for at least a week. As of today (12/7/25), I've been waiting two weeks for a resolution. Thankfully, I'm not among those who have a paid subscription and are affected by this issue. However, it's frustrating to see that even free users, like myself, are impacted. On a positive note, other editing features seem to be functioning well. The only way this service could improve, in my opinion, is by restoring the cutout feature quickly. Additionally, I did find a temporary workaround today. For those without a functioning computer, if you have an Android or iPhone, visit app.PhotoRoom.com. On my 2021 Android, ensure the 'Desktop site' option is enabled in the top right corner menu. If successful, you'll see all your Cutouts displayed on the right side when working on your 'Designs'. Although I'm not fond of the white background of app.PhotoRoom.com, it's a minor inconvenience to regain full functionality.

2
Date of experience: Dec 07, 2025

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