I placed an order for Raynox250 filter online on 13.01.2026. The website said that item will be delivered in 2-3 days. 9 days later I still have no information about it despite calling them on phone twice. On both occasions I was told that the item has been sent to me via Royal Mail. On tracking on Royal Mail, it says that they are expecting an item ! This message has been there for almost a week now.The attitude of company's reps on phone has been least helpful. I did not expect such a disappointing experience with a big photography store. Today when I spoke to the agent on phone and asked for refund. He said he cannot issue refund and will investigate the matter which might take few days! How pathetic service this is. I don't think I'll be purchasing anything from them again
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Photospecialist is a leading specialist retailer of photographic and video equipment since 1974. As well as bringing you the widest range of products possible, Photospecialist has always stood out because of the outstanding product knowledge of its staff and practical experience in the market. Our product consultants are avid photo and video enthusiasts who know their craft very well and know what they're talking about. So you as a customer can be assured that our recommendation will be the best solution for your needs.See more
