Three times I attempted to add information for a physical therapy appointment check-in. Any issue caused everything to be lost, forcing me to start over from scratch. After about thirty minutes, I encountered a black screen with an error, losing all my data up to the HIPAA section, which should have been near the end. The problem seems to be that the system doesn't save any information until the final screen, even though I clicked continue on each page. Any complication results in total loss. I prefer paper.
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