As a patient, this service feels excessively invasive, as it collects information about your records to push prescriptions that should be decided between patient and provider. The appointment confirmation process is equally frustrating; despite confirming all details multiple times, I am repeatedly asked to log in again to verify insurance information. Even after confirming I'm not interested in certain prescriptions, they keep pushing the same options. Ultimately, at the appointment, the provider often lacks the necessary information I've already submitted, making the whole process pointless. The focus should be on the patient!
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