PIA is by far the most disastrous airline ever, I am absolutely appalled by PIA. I am born and raised in Pakistan and have travelled through PIA a couple of times from Toronto to Lahore and Islamabad and they have always created messy issues with the flights and their timings. My family's flight recently was canceled without any notice, which was supposed to depart on 21st October, 2025 from YYZ and on top of that they decided on their own to to reschedule it for November 6, after a crucial family wedding we were supposed to attend on October 23. My mother has recently undergone a heart transplant, and despite having travel insurance, the dates that are mentioned on the paperwork, it is just so hard to deal all of that again. PIA shows not a shred of concern for her health or safety. The airline does not call, does not inform, and treats customers like absolute trash. There is no accountability, no empathy, and no respect for passengers who have already paid for a service. There is no accountability, no empathy, and no respect for passengers who have already paid for a service. This is beyond unacceptable. They keep on cancelling flights and book them as if people are going to be following their rules only, and people got no life. PIA has demonstrated total negligence, complete disregard for customer wellbeing, and shocking incompetence. If you value your time, health, or peace of mind, stay far away from PIA — they are unfit to operate and incapable of providing basic customer care.
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