Unreliable Service and Terrible Customer SupportI’ve had enough of PickMe’s unreliable service and terrible customer support. Recently, I ordered food using the card payment option, and the amount was deducted from my account. When the rider arrived, he claimed he couldn’t see the payment and demanded cash.I immediately contacted PickMe’s support, and they admitted it was a system issue on their end. They promised to refund my money but never followed through. Despite multiple calls, emails, and providing the RRN number as they requested, I still haven’t received my refund. My bank confirmed no refund has been processed—it’s clear that PickMe is not taking responsibility.This is not the first time I’ve faced such an issue with them. Their customer support team is unresponsive and keeps blaming the bank instead of solving the problem. On top of that, the food I received was of poor quality and didn’t match my order.I’ve now switched to Uber for all my food deliveries, and their service is leagues ahead of PickMe. Payments are hassle-free, support is excellent, and they actually care about their customers.PickMe, you need to fix your payment system and train your customer support team to handle issues professionally. Until then, you’ve lost my trust and my business.
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