We booked our trip with PYT to MaldivesMy booking id is BOOKING ID : 508114, 508116, 508182We previously have travelled to Maldives with PYT then the staff were experienced and tailored the trip accodring to our requirements. This trip was a big disappointment. The whole experience was extremely disappointing.The PYT staff did not clearly explain the different villa categories though we asked for a luxury over water villa at Siyam World and ended up booking us a basic villa, despite us requesting a split stay. We had confirmed and paid for an itinerary that included 2 nights in an Overwater Villa and 6 nights in a Beach Villa.However, after full payment, the plan was changed to 2 nights Beach Villa, 2 nights Overwater Villa, and 4 nights Beach Villa. Because of this change—which was entirely not our fault—we were forced to move our luggage multiple times during the trip, which completely disrupted what should have been a relaxing Maldives vacation.Even after getting here we contacted the PYT team to upgrade the villa but they could not help us at all they kept saying the villa what we got is the best one which clearly isnt. Because we have stayed in a ocean villa before with better amenities. Overall, this was not the level of service we expected. I would not recommend PickYourTrail if you want a peaceful trip.
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