I purchased Pictory AI on AppSumo at Tier 3 - the highest level, specifically because it was sold as a lifetime deal. Yet now, my account suddenly shows as expired, and I’m being forced to pay for a subscription just to access the features I already paid for!This is dishonest and unacceptable business practice. When a company promotes a lifetime deal, customers expect lifetime access, not a bait-and-switch that locks you out months or years later.I reached out for support and found zero accountability. Instead of fixing the issue or honoring their promise, Pictory is pushing users to migrate to their paid plans, leaving early supporters stranded.It’s deeply disappointing to see how Pictory has handled this: no transparency, no respect for existing customers, and no integrity. Many AppSumo users like me helped this company gain traction early on, and this is how we’re treated.If you’re considering investing in Pictory, think twice. A company that doesn’t honor its commitments cannot be trusted with your time or money.Verdict: ★☆☆☆☆Stay away until they make things right for lifetime tier holders.
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