My experience was incredibly frustrating. The picture frame took two weeks to arrive, and when I reached out to customer service for a simple customization I was willing to pay for, they were unhelpful, which should have raised concerns. Upon arrival, the non-reflective plexiglass was actually very reflective and cloudy, not at all what I expected based on their claims. The frame was unassembled, and despite my best efforts to adjust it, the corners didn’t fit together properly. Additionally, the plexiglass had cracks on the sides. When I tried to fit everything into the frame, it was so loose that moisture and dirt could easily get inside. Overall, the quality was no better than a $15 frame from another platform, and the main difference was that I had to assemble this one myself. This product is truly disappointing, and I question how they manage to have such positive reviews when my experience was so negative. I would advise against purchasing from this company.
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