This is my second review to warn people not to order from this company. My Dad passed away in October, so I order jewelry with his fingerprint for xmas gifts. I never received the order. After four phone calls and two emails to the company I was told Fed Ex picked up the jewelry but does not show it was delivered. They opened a claim with Fed Ex. The claim with Fed Ex was closed on 1/29/26. I was told they would issue a replacement. It is now three weeks later, 2/19/26 and I still don't have my replacement. I have sent several messages to find out the status of my replacement. I have been told they will provide an update and the tracking information for the replacement by the end of the day or the next day, but I have not received any update as of today.
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