piermanagement.com

4.4
4.4 Based on 20 reviews

At Pier Management we strive to deliver the very best in property management services for Leasehold and Freehold owners throughout the UK. Whether you are a Landlord or a Tenant, our highly trained team will work with you to provide a professional service...

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Average Rating

4.4

/
5

20 Reviews

5 Star
86%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

Lanna Turner
Outstanding Customer Service

I recently reached out to the company for support and spoke with a representative on two occasions. I cannot express enough how impressed I am with her professionalism and willingness to help. She resolved an issue that arose during the sale of a property managed by the company. It’s the best customer service I’ve encountered this year!

5
Date of experience: Dec 02, 2025
Strafzettel88
Tremendous Support from the Team

I've been involved in a long-standing freehold sale for the past year, primarily working with a representative who has been incredibly helpful. Their communication has been excellent, guiding me through various challenges along the way. This individual is the reason I'm sharing this positive review. Thank you once more!

5
Date of experience: Dec 02, 2025
OJ12
Exceptional Support During My Property Sale

I am currently in the process of selling my property, for which the company is responsible. As the sale approaches completion, my solicitor needed several outstanding pieces of information to finalize the transaction. I reached out to a representative from the Pre-Sales department to get the necessary details for my solicitor's queries. The representative was professional, knowledgeable, and incredibly quick to respond to my inquiries, providing all the essential information to complete the sale. After several interactions, I want to commend the company for the outstanding service I received and the excellent communication skills displayed. Thank you for your help! The company is fortunate to have such a dedicated employee.

5
Date of experience: Dec 01, 2025
Impressive Support During Sale

I am currently selling my property managed by the company. As the sale nears completion, my solicitor needed several pieces of information. I contacted a representative from the Pre-Sales department for assistance. She was professional, knowledgeable, and prompt in addressing my queries, providing the necessary information to finalize the sale. After several interactions, I must commend the company for her exceptional service and communication skills. Thank you!

5
Date of experience: Nov 27, 2025
Shoot576
Fantastic Pre-Sale Support

The company, especially a particular representative, has been outstanding throughout the process, especially with the detailed support regarding pre-sale inquiries during my son's recent apartment sale. Responses were quick and helpful, and the representative was understanding and supportive. Truly a remarkable service during what could have been a stressful time. Thank you!

5
Date of experience: Nov 21, 2025
Poppy Sanders
Disappointed with Unfair Charges

Due to unjust charges imposed on my account, I am now taking the company to small claims court. I strongly encourage others to consider this action as well; filing a claim costs £35. I expect these proceedings to start in January. More information is available on the government website about submitting a claim. Please be aware that reviews can be easily faked on certain platforms, so be cautious of the five-star ratings for this company, which has none on other review sites known for robust verification.

1
Date of experience: Nov 19, 2025
Excellent Experience

I've had a great experience so far, and a particular representative has been outstanding. They responded quickly to our inquiries with clear guidance and met our specific needs perfectly.

5
Date of experience: Nov 13, 2025
CR94
Professional and Supportive Team

The company has been managing my flat, which I am now selling. Throughout this process, they’ve been friendly, professional, and efficient. Whether I reached out via email or phone, they always responded promptly and helpfully. It’s been a pleasure working with a team that is approachable and straightforward. I truly appreciate their support and excellent service.

5
Date of experience: Nov 11, 2025
AP43
Invaluable Assistance

A legal assistant from the company was incredibly helpful, and I am very thankful for all her assistance. She is a great asset to the company.

5
Date of experience: Nov 11, 2025
Ernie A.
Prompt and Helpful Response

I received a very prompt and helpful response when I requested information from a representative.

5
Date of experience: Nov 10, 2025

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Business Details

  • At Pier Management we strive to deliver the very best in property management services for Leasehold and Freehold owners throughout the UK. Whether you are a Landlord or a Tenant, our highly trained team will work with you to provide a professional service that is both comprehensive and fair.

  • email info@piermanagement.com
  • call 01702303333
  • language https://www.piermanagement.com

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