I recently purchased some candle holders from this company as in Melbourne we were in lockdown and no shops were open thats fine however they didnt suit as they were way too big than the actual size that I thought would go in this area so not sure whether i measured wrong or the product wasnt right thats fine I sent it back cost me $64.00 dollars to post back what a joke it wasnt even worth sending back however i reached out to this company and asked if there was an better way to send back to minimise costs to the customers as its hard for us to get out and shop and I got some generated response that is their policy and that's that no will offer you some kind of credit to shop with us or a discount something its dissapointing that a lot of these internet companies don't really care half the time all you get is an auto email response absolutely dissapointed, and now we are so glad we are out of lockdown cause definetely wont shop here I would rather walk in to a shop and get the service that we deserve
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At Pillow Talk we pride ourselves on turning houses into homes, and rooms into sanctuaries, filled with homewares, bed linen and bedding carefully designed and selected by our team of in-house comfort experts. For over 40 years we have travelled locally and abroad to find quality materials, exceptional fibres and the latest styles, so that our customers are guaranteed of the feeling of comfort every time they sleep in bed or fall among their couch cushions. We believe that no matter where you live in Australia, we will have your comfort covered, for this is what we strive for as the comfortable living experts.See more
