Review Time
I'm thrilled with this throw! The color is stunning and perfect for me. The customer service also deserves high praise—they were exceptional. My order got lost during transit in December. I reached out in early January and they followed up quickly; the communication was prompt and supportive. They sent a replacement upon my request (they also offered a refund if I wanted) and it arrived yesterday. I'm a very satisfied customer and highly recommend this service for both their products and support.
I'm absolutely in love with this throw. The color is stunning and exactly what I wanted. The support team deserves special recognition for their outstanding service. My order was lost during transit in December, but after reaching out in early January, they quickly followed up with me, providing fast and helpful communication. They sent a replacement upon my request (they also offered a refund if I preferred) and it arrived yesterday. I'm a very happy customer and highly recommend this service for both their products and support.
I recently visited a store in search of a superking throw for our bed. I was in a hurry as I was styling our home for sale and had many other items to find. After wandering for 5 minutes, I asked for help. A staff member was busy arranging Christmas items and pointed me towards the back of the store without much engagement. I understand she had her tasks, but I would have appreciated more interest and assistance in finding suitable options. Even a smile would have been nice. I did find what I needed, spending over $100, but I lacked time to search for additional items. A constructive suggestion: staff should engage more with customers rather than just point in the general direction. A little friendliness goes a long way.
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At Pillow Talk we pride ourselves on turning houses into homes, and rooms into sanctuaries, filled with homewares, bed linen and bedding carefully designed and selected by our team of in-house comfort experts. For over 40 years we have travelled locally and abroad to find quality materials, exceptional fibres and the latest styles, so that our customers are guaranteed of the feeling of comfort every time they sleep in bed or fall among their couch cushions. We believe that no matter where you live in Australia, we will have your comfort covered, for this is what we strive for as the comfortable living experts.See more
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