Worst customer service, these people do not know the meaning of customer service. called them couple of times, emailed 3-4 times and last resource tried chat as well ... in chat Tracey asked me all the details and when I provided she said send an email to so and so email... I said already did 3-4 times then she said sorry cant help as I dont work in that team, all I can advise is email them again ... I mean seriously is this what we are paying these jokers for ?? I have the screenshot of that ridiculous chat I can attach but there is no option to attach the picture !! Update: I provided my account email and name and still no update. Sent an email to Complaint department but its all bullshit looks like email goes to same mailbox and these guys dont care!
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PillTime is an NHS service provided to patients throughout England.
You can easily sign up online, and PillTime will dispense your medication into clearly labelled pouches each labelled with the dose, day and time they need to be taken.
Pouches are packaged into a box, in the order, they need to be taken and discreetly delivered to patients' doors. Our service ensures that administration of multiple medications, throughout the day, is as simple and as safe as possible.
After your first delivery, simply re-order via our App, website or partner service and we will take care of the rest.
Find out more at www.pilltime.co.uk
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