Receiving epilepsy and heart medication at 8.30pm the day before they are due to be taken is both unacceptable and stressful. PillTime had the prescription 2 weeks ahead of the due date. Their policy is that medication is delivered 5 days before the due date. I contacted them multiple times in the 5 days before the due date and was told "it will arrive in time" by some staff, and another said, I may need to get an emergency prescription from the doctor because it may not arrive in time. Totally unreliable.
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PillTime is an NHS service provided to patients throughout England.
You can easily sign up online, and PillTime will dispense your medication into clearly labelled pouches each labelled with the dose, day and time they need to be taken.
Pouches are packaged into a box, in the order, they need to be taken and discreetly delivered to patients' doors. Our service ensures that administration of multiple medications, throughout the day, is as simple and as safe as possible.
After your first delivery, simply re-order via our App, website or partner service and we will take care of the rest.
Find out more at www.pilltime.co.uk
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