pilot.com.au

3.7
3.7 Based on 41 reviews

Pilot is a technology platform that helps Australian men take command of their physical and mental health by connecting them with trusted doctors and psychologists....

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Brooks Barnes
Delivery schedule is frustratingly flawed

Initially, the service was easy to use, but now it’s a nightmare. They send 84 tablets every 60 days and when I reached out to the support team, their responses were generic and unhelpful. I have to manually adjust the delivery every time, which makes no sense. Why not send 84 tablets every 84 days? This seems to be a common issue. It’s like a meal service sending too many meals too soon! I can't understand how this is a sustainable business model as it must frustrate many customers. It feels like a scheme to charge for extra shipments each year.

1
Date of experience: Dec 17, 2025

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Business Details

  • Pilot is a technology platform that helps Australian men take command of their physical and mental health by connecting them with trusted doctors and psychologists.

  • email gday@pilot.com.au
  • language https://pilot.com.au

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