pilot.com.au

3.7
3.7 Based on 41 reviews

Pilot is a technology platform that helps Australian men take command of their physical and mental health by connecting them with trusted doctors and psychologists....

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Average Rating

3.7

/
5

41 Reviews

5 Star
59%
4 Star
14%
3 Star
0%
2 Star
2%
1 Star
25%

All Reviews

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Review Time

Belinda Hall
So far I've lost 14 kg and 14 cm off my waist after 10 months on the program. I'm wrapped with the m

So far I've lost 14 kg and 14 cm off my waist after 10 months on the program. I'm wrapped with the much healthier me. The program has been well suited to me and the support is great.

5
Date of experience: Feb 09, 2026
Stephen Butler
Convenient and affordable solution for hair loss

I appreciate the easy access to affordable treatment for my hair loss, which has noticeably improved the sides of my hairline. I'm feeling more confident about my appearance now. Looking forward to ongoing progress and a positive future with this service.

4
Date of experience: Dec 30, 2025
Matthias Rogers
Taking a Chance Has Transformed My Life

I decided to take a leap of faith and join a program. It has truly enhanced my intimate life in remarkable ways. I usually don't write reviews, but this experience has motivated me to share. I've just experienced the most incredible moments, and my mental well-being has improved significantly; I feel absolutely thrilled.

5
Date of experience: Dec 18, 2025
Ju_lelol37
Reliable and efficient service

I’ve been using this service for over a year, and obtaining prescriptions has always been easy and timely. Recently, I joined the weight loss program, which was also quick. I wasn't aware of an issue with my order, but the support team recognized it early and had a solution ready before contacting me. A minor downside is that when they schedule your appointment, the call comes before the text alert, so you may need to stay near your phone.

5
Date of experience: Dec 17, 2025
Brooks Barnes
Delivery schedule is frustratingly flawed

Initially, the service was easy to use, but now it’s a nightmare. They send 84 tablets every 60 days and when I reached out to the support team, their responses were generic and unhelpful. I have to manually adjust the delivery every time, which makes no sense. Why not send 84 tablets every 84 days? This seems to be a common issue. It’s like a meal service sending too many meals too soon! I can't understand how this is a sustainable business model as it must frustrate many customers. It feels like a scheme to charge for extra shipments each year.

1
Date of experience: Dec 17, 2025
Johnson Butler
Fast and friendly service

I've been using this service for over a year and getting prescriptions has been quick and straightforward, with items arriving rapidly. I recently joined the weight loss program, which was also a smooth process. I was unaware of a problem with my order, but the support team caught it early and had a solution ready before reaching out. The only minor issue is that when they schedule your appointment, the call comes before the text alert, so you might need to keep your phone close.

5
Date of experience: Dec 17, 2025
Anderson F.
Extremely costly and ineffective service

This service is both expensive and inadequate. My orders have consistently been late, preventing me from using my medication on time. Despite reporting this multiple times, nothing improved. When I requested an urgent refill due to their delays, they put my order on hold, causing even more issues. I strongly advise against using this provider.

1
Date of experience: Dec 16, 2025
Wallace Foster
Fantastic experience overall

This entire experience has been fantastic. I highly recommend this service.

5
Date of experience: Dec 12, 2025
Avoid this courier service

Stay away from this courier service at all costs. I have mobility issues and cannot get to my door quickly or access a post office. They insist on requiring a signature, completely disregarding the challenges faced by disabled individuals. I have a legal agreement with another postal service that allows me to bypass this requirement. It’s frustrating that they lack understanding and compassion for those with disabilities. I’ve instructed my pharmacy to stop using them. Beware!

1
Date of experience: Dec 11, 2025
Professional and easy to work with

Very professional and straightforward to deal with, without pressure for renewals unless necessary.

5
Date of experience: Dec 05, 2025

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Business Details

  • Pilot is a technology platform that helps Australian men take command of their physical and mental health by connecting them with trusted doctors and psychologists.

  • email gday@pilot.com.au
  • language https://pilot.com.au

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