Avoid this company. My son booked a service to assemble a weight bench. The technician arrived without the correct tools and said he would return the next day.
The following day he claimed he attended and that no one was home. This is not true. I was in the house all day and no one knocked or rang the doorbell. My son is autistic and missed a phone call, which was then used as an excuse to say no one was in.
When we called the company we spoke to Christopher who was rude and dismissive and told us it would cost another £130 to send someone out again. This situation only happened because the technician arrived unprepared in the first place. They took the money, failed to deliver the service, then tried to charge again. Unprofessional and unacceptable.
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