I started with a free trial and decided to pay for a year, which was charged to my account. After canceling, I was 'assisted' in reactivating, which resulted in another charge. Communication was only through the app. My dispute with the credit card company was unsuccessful. I reached out to customer service but after answering two questions in chat, I was redirected to a site that wanted to charge me again. I am satisfied with the program but have ended up paying double for the year, and I'm frustrated with the lack of clear communication.
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