The technical support service is very poor. They are quite happy to email you to ‘explain’ what you should do to correct the issue but there is no technical support. I have an issue with my solar battery which was installed by Pinergy. It is still under warranty. I logged the issue with them over 6 weeks ago and the only advice I’ve received is turn the system off and on again. This has not resolved the problem so I asked that they raise a ‘ticket’ for a technician to call out, but 4 weeks later still nothing. This is not good enough and the fault in my battery system is Al’s costing me money. The longer this drags on the more money it costs.
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At Pinergy we believe in change. We believe in treating energy with respect. We believe that each of us has a part to play in creating a sustainable energy future.
Pinergy was founded with a simple goal — to make a difference in the energy sector. Over time, we have grown to become Ireland’s leading authority on smart energy technology. Today we supply 100% renewable energy and sector-specific insights to thousands of businesses and homes across Ireland. See more
