I have an error message appearing on my Eddi showing max temp reached. So the solar panels are not heating our water.
I was told to turn off the Eddi for forty minutes to see if that resolved the issue. It didn't and I contacted Pinergy again. I was told someone would phone me back.
No one did.
I called again. I was told to possibly contact the manufacturer as there was no support available in Pinergy and it could take months for an engineer to get back to me. I asked for the manufactuer of what, the Eddi or the panels, or the large red box in our attic. There are a lot of components to this solar stucture.
So I was given no help to resolve the issue and the issue is still not resolved. I have no hot water being generated from our solar panels.
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