I should have checked the reviews before buying from Pinetree Car Superstore, Tonypandy. Over 11% of their Trustpilot reviews are 1-star, and unfortunately my experience matched them.I bought a Land Rover Discovery that was sold with severely incorrect tracking, loud heater blowers, and repeated limp-mode faults. I raised these issues immediately. I was repeatedly told the car had been inspected and repaired, yet the tracking was still clearly out, the faults remained, and the car continued to go into limp mode. I have proof that repairs were either not carried out or not checked properly.The vehicle was returned multiple times, wasted hours, caused stress, and resulted in extra costs for vehicle hire and time off work. Only after several failed attempts was a refund issued.Cars can go wrong — but selling a car with obvious issues and repeatedly claiming repairs were done when they clearly weren’t is unacceptable. The aftersales service and mechanical standards are very poor.Any replies from the company will be ignored. I do not value responses from a business that delivers this level of service.Will highly recommend to avoid to people and after speaking to people in the area its very easy to see where this company is going.Learnt from my mistake and check the reviews before buying.Edit: if this was the case how come i returned the car for the tracking? it still wasnt sorted until the visit after even though it was apparently done? Its a lot i havnt mentioned. Should of mentioned the refund? I did 🤣Yeah i got a refund which looks really good, a car garage having to give a refund, absolute joke of a company with even bigger jokers behind the computers. Good luck, im not arguing, ring me if your that offended with honest reviews
Claim your business profile now and gain access to all features and respond to customer reviews.
People from all over the UK choose Pinetree Car Superstore as their preferred choice for purchasing their used vehicle due to the exceptional value for money, unrivaled customer service and attention to detail.
Combining the best choice of used cars in Wales along with the philosophy of treating others as we would like to be treated ourselves, is the reason that vast numbers of people are now choosing Pinetree Car Superstore every month.
Appreciating the quality of the cars we offer and the excellent long term customer support we provide has seen an ever increasing number of customers return to buy a second, third or fourth car from us, as well as recommending Pinetree Car Superstore to their friends and family.See more
