Review Time
I’m not usually one for reviews but thought this one deserves it big shout out to Mo! I Recently bought my first ever car from pinetree, from someone who knows absolutely nothing about cars, the process was so easy the salesman Mo went above and beyond he’s even made a fan out of my little boy for life! Will definitely use again in the future when I’m ready to upgrade my car again 🚗🚗
I’m not usually one for reviews but thought this one deserves it big shout out to Mo! I Recently bought my first ever car from pinetree, from someone who knows absolutely nothing about cars, the process was so easy the salesman Mo went above and beyond he’s even made a fan out of my little boy for life! Will definitely use again in the future when I’m ready to upgrade my car again 🚗🚗
I should have checked the reviews before buying from Pinetree Car Superstore, Tonypandy. Over 11% of their Trustpilot reviews are 1-star, and unfortunately my experience matched them.I bought a Land Rover Discovery that was sold with severely incorrect tracking, loud heater blowers, and repeated limp-mode faults. I raised these issues immediately. I was repeatedly told the car had been inspected and repaired, yet the tracking was still clearly out, the faults remained, and the car continued to go into limp mode. I have proof that repairs were either not carried out or not checked properly.The vehicle was returned multiple times, wasted hours, caused stress, and resulted in extra costs for vehicle hire and time off work. Only after several failed attempts was a refund issued.Cars can go wrong — but selling a car with obvious issues and repeatedly claiming repairs were done when they clearly weren’t is unacceptable. The aftersales service and mechanical standards are very poor.Any replies from the company will be ignored. I do not value responses from a business that delivers this level of service.Will highly recommend to avoid to people and after speaking to people in the area its very easy to see where this company is going.Learnt from my mistake and check the reviews before buying.Edit: if this was the case how come i returned the car for the tracking? it still wasnt sorted until the visit after even though it was apparently done? Its a lot i havnt mentioned. Should of mentioned the refund? I did 🤣Yeah i got a refund which looks really good, a car garage having to give a refund, absolute joke of a company with even bigger jokers behind the computers. Good luck, im not arguing, ring me if your that offended with honest reviews
I recently bought a new car from Pinetree and I absolutely love it!! Spotless inside and out. 2018 but like a new off the forecourt. I am still getting used to all the new technology on the Mercedes but found Toby was very helpful and informative. He explained everything as we went through all the paperwork. I would definitely buy from here again! Thank you!!
I recently purchased a car from pine tree and was really pleased with the service I received. Mo looked after me from start to finish and made the whole process smooth and stress-free. He was helpful, honest, and answered all my questions. I’m very happy with my new car and would definitely recommend them.
I bought my new car Friday. Toby G was very efficient and explained everything every step of the way. He made the process so easy and made sure I was happy and at ease throughout the process even after changing my mind last minute. My new car is lovely and I couldn’t be happier with my experience.
Was there Saturday, we were interested in 3 cars there with a £15k budget and a volvo v40 to part ex.We asked a elderly salesman to view our part ex and he offered £1500 less without looking at my car on the previous garages we looked at cars. clearly he was not interested. The weather was bad but we drove 40 miles to view.So that's the end of that
Rang last week put a deposit on a vw beetle dune.spoke to Toby who explained everything i needed about the car.said I lived in London.arrived there on sat got collected from the station in my wife's car.couldnt belive how spotless it was.it was perfect my wife loves the car.would recommend checking out this car dealer.wished we found them sooner.thank you 1 for the car and 2 making my wife very very happy
Interested in a car so made contact by email as wished to understand why a indemnity was required and did it need to be paidSince then no reply and in my opinion buyers dont need an indemnity if the selling organisation has done all their checks on the vehicle they are selling, and if they the seller are concerned , the seller should pay for an indemnity!!Plenty of car dealers out there that dont make charges why would you want to waste your monies on something the seller should cover
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People from all over the UK choose Pinetree Car Superstore as their preferred choice for purchasing their used vehicle due to the exceptional value for money, unrivaled customer service and attention to detail.
Combining the best choice of used cars in Wales along with the philosophy of treating others as we would like to be treated ourselves, is the reason that vast numbers of people are now choosing Pinetree Car Superstore every month.
Appreciating the quality of the cars we offer and the excellent long term customer support we provide has seen an ever increasing number of customers return to buy a second, third or fourth car from us, as well as recommending Pinetree Car Superstore to their friends and family.See more
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