I liked the product, but I'm extremely frustrated with the support after the purchase regarding the return process. Their system failed to provide me with a return label. I reached out to them twice; the first time I received no response, and the second time they assured me it would be sent by the end of the day. Now, several days later, I still haven't received it. I appreciated the brand and would have been willing to spend more, but now I'm having serious doubts because of the poor customer service.
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