I had one of the most frustrating experiences with this business. I received the wrong harness despite providing detailed information about my vehicle. It took weeks of back and forth with no resolution. There was no option to speak to someone directly, and my refund requests were consistently refused. They even blocked me on social media after I left a negative review and claimed it was damaging. At no point was a refund offered before I initiated a dispute, which was only after multiple unsuccessful attempts to resolve the issue.
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