⚠️ WARNING: SCAM COMPANY – DO NOT HIRE ⚠️I moved on July 3rd, and this company scammed me out of $3,300. From start to finish, this was a calculated, predatory operation designed to deceive and exploit customers.On the day of my move, they loaded only half my belongings onto the truck before suddenly telling me I’d have to pay double because there “wasn’t enough space.” The space and price had already been clearly quoted and agreed upon in advance — yet they doubled the charge once my items were already on their truck, leaving me with no choice but to pay their ransom just to get my belongings moved.To make matters worse, they demanded cash only, refusing any other form of payment — a classic red flag for scammers trying to dodge accountability and leave no trace.They also tried to extort an extra $250 to move a small exercise bike, which had already been included in my original quote. The movers on-site refused to touch it unless I paid immediately. This is blatant deception and a bait-and-switch scheme.Every single item they touched arrived damaged, scratched, or broken — not one piece survived the move intact. Their carelessness and lack of professionalism are beyond comprehension.Since that day, I’ve made dozens of phone calls, left countless messages, and received nothing but rude, nasty attitudesand AI-generated script responses that sound robotic and insincere. They clearly have no interest in helping or resolving legitimate issues.I’ve also reached out to the Better Business Bureau repeatedly for months, and every time I’m told to “send an email and wait for a call.” No one ever calls. No one ever responds. This company hides behind silence, denial, and empty words.They are liars, scammers, and predators, preying on people during stressful times. They will say anything to gain your trust and your business, and the moment they have your money, they vanish — leaving you with damaged property and zero accountability.Their complete lack of cooperation, honesty, and integrity is absolutely unacceptable and disgraceful. This company should be investigated for fraud and shut down immediately.Do not, under any circumstances, trust this company. They are professional con artists masquerading as movers, and if you value your money, your belongings, or your sanity, stay as far away as possible.
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Pinnacle Moving Group is a reliable, budget-conscious moving company committed to delivering exceptional service and support throughout every stage of your relocation. Whether you're planning a local move or transitioning across the country—from Miami to California, for example—their experienced team of moving professionals is equipped to manage the process with precision and care, ensuring a stress-free experience from start to finish.
From the moment you contact Pinnacle Moving Group, their responsive staff will take the time to understand the specific details of your move, tailoring their services to meet your unique needs. Their team is fully trained and prepared to handle both residential and commercial relocations, no matter the size or complexity. Whether you’re moving a small apartment or a large corporate office, they bring the same level of dedication, professionalism, and efficiency to every job.
In addition to standard moving services, Pinnacle offers a comprehensive suite of solutions designed to make your transition as smooth as possible. These include expert packing and unpacking, flexible and secure storage options, furniture disassembly and reassembly, and more. Their specialized services also extend to the handling of delicate or high-value items, such as artwork, antiques, or electronics—ensuring your most prized possessions arrive safely at their destination.
With a reputation for transparency, punctuality, and outstanding customer care, Pinnacle Moving Group stands out as a trusted partner for all your relocation needs. When it’s time to move, you can count on their team to manage every detail with the utmost professionalism—allowing you to focus on settling into your new space with confidence and peace of mind.See more
