pinsandaces.com

4.6
4.6 Based on 18 reviews

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Average Rating

4.6

/
5

18 Reviews

5 Star
89%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
11%

All Reviews

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Review Time

Javier Richmond
I had an awesome experience with Pins & Aces customer service. I ran into an issue with my golf bag

I had an awesome experience with Pins & Aces customer service.

I ran into an issue with my golf bag where the zipper failed after a few months, which was frustrating, especially playing up here in the PNW where the weather can be rough. I reached out to their team and they responded quickly, professionally, and made the entire warranty process incredibly easy.

What really stood out was how willing they were to work with me to find a smooth solution. The communication was clear, helpful, and genuinely customer-focused the entire time.

It’s rare to find a company that stands behind their product like this and actually makes you feel taken care of. Because of this experience, I’ll definitely continue buying from Pins & Aces and recommending them to others.

Great product, even better service.

5
Date of experience: Mar 19, 2026
Javier Richmond
I had an awesome experience with Pins &…

I had an awesome experience with Pins & Aces customer service.I ran into an issue with my golf bag where the zipper failed after a few months, which was frustrating, especially playing up here in the PNW where the weather can be rough. I reached out to their team and they responded quickly, professionally, and made the entire warranty process incredibly easy.What really stood out was how willing they were to work with me to find a smooth solution. The communication was clear, helpful, and genuinely customer-focused the entire time.It’s rare to find a company that stands behind their product like this and actually makes you feel taken care of. Because of this experience, I’ll definitely continue buying from Pins & Aces and recommending them to others.Great product, even better service.

5
Date of experience: Mar 19, 2026
Always so helpful and great to work with

5
Date of experience: Mar 19, 2026
Josh Clay
Quick to assist

Quick to assist, didn’t point blame or make me feel uncomfortable with a mistake I made. Impeccable customer service.

5
Date of experience: Mar 18, 2026
Brian Bruns
Pins and aces is a a+++++++ company

Pins and aces is a a+++++++ company. Great products. Great customer service.

5
Date of experience: Mar 17, 2026
Nicholas Christenson
Thomas is so helpful and kind

5
Date of experience: Mar 13, 2026
Kevin Kelly
Quick response and answered my specific…

Quick response and answered my specific question. Thank you.

5
Date of experience: Mar 13, 2026
Dustin
Outstanding customer support

Outstanding customer support

5
Date of experience: Mar 13, 2026
Daniel J
Thomas is always so fast to respond and…

Thomas is always so fast to respond and amazing. An asset to the company for sure.

5
Date of experience: Mar 12, 2026
William
Great Communication.

Great Communication.Thomas was terrific.I mistakenly ordered the wrong bag.Tom took control and fixed the issue immediately.Thank you Tom.

5
Date of experience: Mar 12, 2026

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