Name: jackrabbit.com
Telephone: 000000000
Rating: 2.6

DC Guest

Unresponsive Support for Payment Issues

I asked to have my credit card information removed from my account, but the support team refused and stated they do not help customers. This has been a highly frustrating experience. If you interact with a service like this, proceed with caution! Such practices should not be tolerated, and I plan to report it.

Date of experience: Dec 28, 2025

Quincy Bell Guest

2 months ago

Refusal to Remove Payment Information

The support team denied my request to delete my credit card information from my account and claimed they do not assist customers. This is a truly frustrating experience. If you deal with a service that operates this way, be wary! Such practices should be illegal, and I intend to report this.

Date of experience: Dec 27, 2025

filiform Guest

8 months ago

Issues with Winnings and Support

I played and entered a free spin with $242.00, winning $100, but when the spins ended, my balance remained the same, and they took the $100. I reached out to support, but they acted like they couldn't access my play history. The game lags and freezes, and if you don’t cash out quickly, your money will vanish. Be cautious if you choose to play with them.

Date of experience: Jul 04, 2025

Teresa Ross Guest

11 months ago

Table Time Limit Communication Needed

I reserved a table for 3:45 PM and felt rushed. After finishing my main course, I asked for dessert at 5:25 PM, only to be told to move because the table was booked in five minutes. The waiter rudely informed me it was for two guests. I won’t be returning.

Date of experience: Mar 30, 2025

Cwichelm Cook Guest

1 year ago

Menu Lacks Pricing Transparency

The menu at the restaurant had no prices listed. I found out the Fish and Chips were €27 and the Burger and Chips €20. Prices on their website differ significantly. The food was decent but overpriced.

Date of experience: Oct 09, 2024

sam3414027 Guest

1 year ago

Ongoing Payment Chase

I have been trying to get paid for two months. The help desk keeps saying the accounting team will escalate my payment. This service should be looked into by the labor board.

Date of experience: Jun 26, 2024

Laurence S. Guest

2 years ago

Disappointing Sunday Lunch Experience

I visited for Sunday lunch and ordered at the table. I was shown suggested tip percentages but chose not to tip upfront. The meals arrived quickly but looked poorly presented, with unpeeled, uncooked vegetables. The gravy was bland. No staff checked on us, and I was relieved I didn’t tip for such careless service.

Date of experience: Jan 28, 2024

Brenda Cook Guest

3 years ago

Outstanding Service from Our Waitress

We received excellent service from our waitress, and the food was fantastic. It was a wonderful lunch experience.

Date of experience: Feb 19, 2023

Felix Turner Guest

3 years ago

Store Closure Frustration

With the closure of the nearest store, I won't be visiting again. I would give zero stars if possible. Please remove me from your mailing list.

Date of experience: Aug 19, 2022

Ember Long Guest

4 years ago

Suspicion About Positive Reviews

Any positive review here seems questionable. They've turned off their phones, making it impossible to reach anyone. I had to file a complaint to get a refund. They blame everything on COVID, but that's no excuse for poor customer service.