My visit to this garage was extremely disappointing! From the reception to the staff, it was a frustrating experience. I called about a power steering pipe leak, and they assured me they could fix it if I left it overnight. When I called back to confirm I could bring it in the morning, they confidently agreed. I took the day off work to bring my car in, but when I arrived, the reception staff seemed unprepared. I was asked if I had removed the pipe, which was never mentioned during our calls. I felt misled and frustrated. Another staff member, with an indifferent attitude, informed me they couldn't assist until I brought them the pipe after removing it myself. It’s unbelievable that a garage with tools and mechanics is unable to help in this situation! I regret not confronting them more directly. This place seems to only be interested in wasting time and money without taking responsibility. I plan to report them to the relevant authorities and seek compensation for the inconvenience caused.
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Keeping the nation moving for over 30 years
Established in 1988, Pirtek has become the UK & Ireland’s leading network of hydraulic hose experts, today operating from 86 regional centres nationwide, providing the best UK Hose service going. Each of our technicians is in-house trained to the highest safety standards, while our mobile units can be on site in just one hour to attend to a hydraulic hose breakdown.
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