pivothealth.com

4.4
4.4 Based on 220 reviews

...

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Average Rating

4.4

/
5

220 Reviews

5 Star
80%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
10%

All Reviews

Filter Reviews

Review Time

Lana Howard
Frustrating experience with customer support

I interacted with three representatives, and they gave me incorrect information about purchasing health insurance that included life insurance, which I didn't want. My bank account was charged incorrectly without my consent, and I'm working on getting that reversed. They did manage to reduce the cost of my daughter's health policy, but only after a long phone call. Additionally, the call center environment was noisy due to other agents, which was quite distracting.

2
Date of experience: Dec 05, 2025
customer
Health insurance market place

Harold Rose took great care of me for my healthcare needs.

5
Date of experience: Nov 10, 2025
Erin
It was an easy process, but...

It was an easy process, but when I tried to submit my application & payment using a mobile device, it did not work. I would press "Submit," and nothing would happen. I even exited and retried the entire thing again. I then tried on a computer and it worked fine. I am not sure if it was a one-off issue, but if Pivot Health is aware of this, they should include a disclaimer advising users to use a desktop.

3
Date of experience: Nov 10, 2025
Dawn
DW Review

Tristan was very helpful. Always pleasant to speak with and addresses my concerns immediately.

5
Date of experience: Nov 10, 2025
Happy customer
Jaleicia Stevenson was a wealth of…

Jaleicia Stevenson was a wealth of knowledge and extremely helpful as well. She really cared about her client. Thank you Jaleicia!

4
Date of experience: Nov 07, 2025
Asia was excellent.

Asia was excellent.

5
Date of experience: Nov 06, 2025
toshera kimbell
love the patience

love the patience

5
Date of experience: Nov 06, 2025
Gail Neely
This place is a fraud

This place is a fraud. The agent had me on line for over an hour to learn that I did not qualify for no more than 4 months of short term insurance. I told her that. She did not know anything or what she was doing. Was supposed to provide me information but she must have been ashamed to follow back up. They never responded.

1
Date of experience: Nov 05, 2025
aajording_mark
Professional assistance and meets the…

Professional assistance and meets the needs of my family.

5
Date of experience: Nov 05, 2025
Chris Rockwell
Sarah was absolutely amazing to work…

Sarah was absolutely amazing to work with!

5
Date of experience: Nov 05, 2025

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