Horrible customer service! I ordered pizza as a thank you to my staff for driving through the snow to arrive to work during the recent storm. Because the contact phone number was listed as the main number of the organization (I did give an extn that seemed to be ignored), someone from a different department that also ordered, called Pizza Pizza to complain about their order and gave the same phone number. Pizza Pizza automatically thought it was the same order and confirmed another delivery was on the way...MY ORDER! When mine didn't arrive, I called Pizza Pizza and was transfered to a manager at head office that said the location didn't do anything wrong and would not refund me or send out another order. So basically, lunch for the other department was on me and my staff got screwed! I'll never order from this company again!
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At Pizza Pizza, it’s about more than amazing meals. It’s about shared values that bring us together, values like respect, pride, and a commitment to diversity. Every day we try to make our stores more successful and our food more delicious. At the same time we’re making our operations more sustainable and giving back to the communities we call home.
