I'm pretty sure all Pizza Pizza locations operate the same, but I'm going to write a review about the Pizza Pizza located at Mud St and Paramount in Stoney Creek On.The people that work there have absolutely no shame how they treat their customers.They either have too many customers, most of the customers they have are reluctant to complain, or they just plain don't care.I usually pick up an XL pepperoni pizza, a couple of times a month, but not anymore, because I've finally had enough of their quality and bad service.The XL pepperoni pizza they sell you has at the most 2 to 3 pieces of pepperoni per slice, some slices have 1.5 pieces, and on occasion some slices have none.The picture on their front window that advertises the XL pizza shows 6 or 7 pieces of pepperoni per slice...how do they justify what you expect, and what you get.It's just not right.A minimum of at least 4 pieces of pepperoni would be a little more acceptable, but not in this place...the owners are so tight, they squeak when they walk.I once ordered an XL pizza, paid and went to my car to wait, after looking at the bill I realized I paid for a Large pizza.I went back inside and reminded the attendant that I ordered an XL not a Large, and didn't realize what I paid for until a couple of minutes later The attendant bullishly said "You said XL not large" I then said to her" I've been coming here for a long time, and I always order an XL, I never order Large, so please make me an XL and I'll pay the difference "Again she insisted that I ordered a Large, and that's what she heard, and the Large pizza is almost ready"First of all it takes a little longer than 6 minutes to make a pizza, and then told her I'm not interested in what she heard, I know what I said...I said XL and actually had witnesses there.After some other stupid remarks she made, she finally changed the order to XL.She charged me for the difference...I later found out she overcharged me by more than a dollar.When I questioned the overcharge she blurted out some unintelligible remark and gave me a dollar.I spoke with the manager, expressed my concern about his employee and then realized by his behavior that she's probably his sister.I definitely will not be returning to this location... they're rude, cheap,and don't appreciate their customers.Good riddance to rudeness, and cheap pizza
Claim your business profile now and gain access to all features and respond to customer reviews.
At Pizza Pizza, it’s about more than amazing meals. It’s about shared values that bring us together, values like respect, pride, and a commitment to diversity. Every day we try to make our stores more successful and our food more delicious. At the same time we’re making our operations more sustainable and giving back to the communities we call home.
