Yesterday, May 3rd 2025. I was at Jane and Major Mackenzie pizza, pizza. I haven't been there for the 4 or 6 months. I haven't been there because the last time I was there, it was a disaster. I decided NEVER to buy from pizza, pizza again. The only reason why I went there was because my nephews came from Ottawa and they wanted pizza, pizza. And once again they burned my pizza although I clarify told the LIGHTLY DONE. I wish I could show the picture here and then you all tell me if this is lightly done. The last time I complained, the manager apologize and I took off. I didn't want any rewards, nothing. I just wanted to acknowledged that they burned my pizza. Yesterday, when I was there, this idiot did the same thing. Unfortunately, the manager wasn't there. I only reason why I took the pizza was because my nephews were waiting for me. When I called customer service, although they haven't seen the pizza, they concluded and said "they is nothing they can do because the store said it was lightly done". Like really??? How can one concluded if they haven't seen the pizza? I am very furious. Again, I have a picture of that burned pizza. I will go there one of these days when I finish work early. Apparently, the manager is there Monday through Friday 9am to 5:00
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At Pizza Pizza, it’s about more than amazing meals. It’s about shared values that bring us together, values like respect, pride, and a commitment to diversity. Every day we try to make our stores more successful and our food more delicious. At the same time we’re making our operations more sustainable and giving back to the communities we call home.
