This is second write up.Change your name to places not for people.Last write up 3 months ago,nothing has changed ,your stupid so called portal needs looking at.You said yes your details are correct ,tell that to your portal.All my details not recognised ,eg email, mobile,landline,password chosen by password manager.Maybee you will contact me if i stop paying rent,fed up with waiting 20 minutes listening to music & messages about what you can help with,shocking company,needs looking at have been with you since you took over from NORTH BRITISH HOUSING.it went down hill when you put this so called portal too hell on your system,that is why wait time is over 20mins as nobody can get on line .
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