Have lived in a property purchased from these Clowns back in 2008. Year upon year the service is at best chaotic, and at worst non existent. The people at PFP are shambolic, have no idea how to run a company, have no clue about customer service and empathy, and have now, 1 week before Xmas, have served possession orders on nearly everyone in the block that I live in for unbilled service charges that they are unable to quantify or provide evidence of, and their Housing Manger states that " the figures are incorrect, for reasons I cannot explain". As a Housing professional, this is a totally unacceptable statement to make, and shows this individual has no concept of the pain and anguish these notices have caused to so many tenants at a time when people are trying to budget for Xmas. The Housing Ombudsman will hopefully be intervening in this matter, sooner rather than later.
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