The Manager of Hinckley Leisure CentreI am writing to bring to your attention the outstanding assistance I recently received from a member of your staff, Ellise. While experiencing difficulties with the newly introduced booking system, Ellise provided exceptional support, demonstrating a high level of professionalism and commitment to customer care. Her willingness to go above and beyond to resolve my issue ensured a smooth and positive outcome. I believe such exemplary service deserves recognition and reflects very well on your organisation.
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.