Today was another example of the poor maintenance and feel of the place. The staff are lovely and my trainer is professional. However the parking touch screens both broken again - when I got to the gym there was a locker door hanging off.Staff walked by this as if that was ok. The straps I tried to use were tangled - - the locker keys are not disabled friendly, I have to wait ages for others to come off machines, The sauna room and steam room hasn’t been working for ages and the time before that there was no hot water. People take videos of themselves which I don’t want to be caught in - and there is usually not enough staff supervising in the gym. With everything breaking - they are still taking my DD - so I’m paying for something they don’t provide … it’s poor and there is no real thought given to disabled users.
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
