Sauna is set far too low temp. There has been no hot water for months. There was no guage in the sauna (health and safety concern—how are users meant to judge how long to stay in there). Staff communication/complaint resolution is poor. No interest to support members with compensation/gesture of goodwill for the lack of services mentioned above.
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
