Very rough start to using the gym at Berwick. Its meant to be a premium experience at a premium price. That's not what I experienced. No introduction into how the gym works, gym induction didn't go well and staff don't seem to be empowered to either help or make decisions. Showers not kept clean (I noted that a dirty plaster was left in the men's showers for several weeks). Wrist band failed after 2 weeks.....list could go on.
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
