Cancelling a membership with places leisure is not easy at all. It's not clear and the fact that they don't clearly specify the 15 day cancellation period OR do not issue refunds is awful. In their contact us section it says 'cancelling a membership' so I filled it all out and they didn't even contact me back or did anything? Had do find out over call that a cancellation never went through. Horrible ui and horrible unclear way of cancelling, never getting a membership with places leisure again.
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
