I use Harborne Pool that is operated and managed by Places Leisure. The maintenance of the building is increasingly badly carried out to the real detriment of user experience. The entry gate is broken, lockers are broken, the pool clock is broken, the cubicles are dirty and now new lighting shines directly into swimmers eyes. I am trying to get to HQ to understand what the policy and practice of the company is, the website appears to deny any way of raising an issue.
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.