Trying to organise swimming lessons, the whole process has been horrific! Those in charge aren’t available, you’re given one piece of info and that then changes, within the same day. We were told three different pricing options, having given our requirements, with an urgency to start and they had us over a barrel to then continue to use their services. The poor front of house staff are left to deal with unhappy customers, while management hides behind an email address - who knows when that will be answered, from experience I’mNot holding my breathe!If you want value for money and a seamless experience, DO NOT USE THIS COMPANY!
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
