Booked and paid for swim session at Tooting Lido, only to find out the Lido was closed for maintenance on the day booked. Unable to contact anyone or get any response re: refund. Shocking shocking customer service - no one accountable, no main contact, pushed from pillar to post.
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
