placesleisure.org

3.4
3.4 Based on 351 reviews

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Customer Service is well and truly dead

Their app and website allows me to book 'Staff Training' but not a Gym Session. The automated booking portal is never switched on and I've e-mailed them (because their website takes you around in circles, logs you out randomly and then gets you stuck on certain pages from which there is no escape) but after 7 days I haven't had a reply.They only had 3 rowing machines in the gym and now one of them has been removed. Nobody knows anything like where it went, when it will be back, why I can't book a gym session online, why all the walls look like they've been attacked by a Chupacabra (I understand they're going through a branding change but it looks like one of those abandoned hospitals you see on Most Haunted).This is for Prudhoe Waterworld by the way, not that the overwhelmingly bad reviews on here for the entire group makes that relevant.Awful.

1
Date of experience: Apr 04, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.

  • email enquiries@pfpleisure.org
  • language https://www.placesleisure.org

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More