From the very beginning, I clearly stated that I wanted to purchase a non-expiring plan. At no point did I request or agree to a plan with an expiration date.Despite this, an expiring plan was activated on my account. I never selected an expiration option, and I did not consent to having a time limit placed on the service. Even after I contacted support to clarify that I did not want an expiring plan, the situation was not corrected.The plan was later allowed to expire, even though I had made my request clear from the start. Instead of acknowledging the misunderstanding, they relied strictly on their internal records and refused to offer a fair solution.Based on my experience, I believe customers should be extremely careful and double-check everything before paying. I cannot recommend this company.
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