My order had 2 problems this time around. one was the fit of the glass stems for my Tinymight2 dry herb vape, the other was that three arrived broken due to poor packaging in shipping.
1. The stem is fine and functional unless you want to use dosing capsules, which I use exclusively. This stem doesn't seat the capsules flush with the edge of the glass, which puts them at higher risk for breaking.
This hasn't always been the case because I have a short ball stem that I got with the vape when I bought it, and also have bought other stems from PoV before with no problem. In researching a better place to buy from going forward I saw these advertised on another site but that site said not to use the stem with dosing capsules. I suspect this was just an odd-ball batch that was made, however the description on PoV says "This is the official Long Ball Stem for Tinymight dry herb vaporizers and is a guaranteed fit for your vape."
2. Shipping. I ordered 4 of these stems. Each stem is about 5 inches long and is a hollow glass tube with glass beads inside. Each one was packaged in a thin, tiny bubble wrap sheath. The 4 stems were then shipped together in a thin plastic bubble mailer. One arrived cracked.
When I contacted PoV about the fit and the crack they offered to replace the stem that had the worst fit issue and the cracked one. I asked if they could please ship the replacements in a box instead of a plastic envelope so they wouldn't break again. I was informed that the warehouse decides how to ship items according to cost.
The 2 replacement stems arrived a week later, both shattered inside a plastic envelope.
I reached out to PoV again and they offered to refund me for the 2 stems or send me one stem as replacement. Both were shattered, not just one, so I opted for the refund.
While PoV did give me a refund I wanted to leave this review cautioning folks about their shipping of glass. This was a very disappointing and frustrating experience. I don't know if there is new management or what is going on, because I haven't had these shipping issues from PoV before, but needless to say I will not be buying glass from them again.
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Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.
