planteia.com

1.1
1.1 Based on 19 reviews

...

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Not the best company to deal with.

Not the best company to deal with.* Out of two plants, only one arrived. After claiming I got the second one.* Shipping has room for damages. My plants arrived shook up.* Their “guarantee” is not a post-sale safety net for the buyer. They wouldn’t accept any possible flaw on the plants or shipping, and after shipping it is not on them.* Their understanding is that post-sale “recommendations to specific situations are not included in the price and they are not obligated to do so”.* Customer Service’s behaviour demonstrated arrogance and arbitrariness. Not a pleasant conversation since the beginning.

1
Date of experience: Dec 14, 2024

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